Privacy Policy

I. Introduction

Plastmet-Group Sp. z o.o with its registered office in Nowa Sól attaches great importance to the protection of privacy of all individuals whose data we process in connection with our activities.

Key information related to the processing of personal data:

• individuals visiting the website located at plastmet.net or our social media;
• individuals entering into agreements with our business partners or expressing interest in our products;
• representatives and employees of our business partners or contractors;
• individuals contacting us;
• individuals visiting our headquarters;

We make efforts to ensure that the information provided to you complies with the transparency requirements set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as "GDPR." If you have any concerns regarding the form or clarity of the Privacy Policy, we encourage you to contact us and provide your feedback.

II. Personal Data Controller

The controller of your personal data is Plastmet-Group Sp. z o.o with its registered office at Nowa Sól 67-100, ul. Stefana Batorego 9 (hereinafter: "we," "Controller," or "Plastmet").

III. Contact

• by email at: biuro@plastmet.net
• by traditional mail sent to our address: Plastmet-Group Sp. z o.o, ul. Stefana Batorego 9, Nowa Sól 67-100
• For matters related to the processing of personal data, please contact us at the email address: biuro@plastmet.net

IV. What Personal Data Do We Process?

Website

In connection with your use of the website, we collect data necessary to provide specific services offered, as well as information about your activity on the website.

• When using the contact form, we collect information such as your name, contact details, and the content of your inquiry.
• We collect information stored in cookies or system logs, as well as information about the user's IP address, time spent on the site, and interactions with the content on the website.

Distribution Networks

We collect and process data of individuals who are interested in our products and have contacted us for this purpose.

We collect information in the form of contact details, information about the subject of the agreement, and the deadline for its performance or servicing of a potential client in connection with an inquiry about our products.

We collect and process information provided in satisfaction surveys regarding the execution of agreements by a business partner.

Business Cooperation

V. Cookie Policy

This section of our Privacy Policy contains information about cookies that may be used when using our website and online services. Below are key details:

• What are cookies?

  Cookies are small text files stored on users' devices when visiting our website. They are used to collect information about user behavior and improve the website's functionality.

• Types of cookies

  Our website may use various types of cookies, including:

  • Essential cookies: These are cookies necessary to provide basic website functions, such as navigation and access to secure areas.
  • Analytical cookies: These allow us to analyze how users use our website, helping us improve its performance and tailor content to user needs.
  • Advertising cookies: Used to deliver ads tailored to user preferences and analyze the effectiveness of advertising campaigns.

• Consent to cookies

  In some cases, we may request users' consent to use cookies. Users can also manage cookie settings in their web browsers.

• Personal data protection

  Cookies that may contain personal data will be processed in accordance with our Privacy Policy. We prioritize user safety and privacy.

• Disabling cookies

  Users have the option to disable cookies in their web browsers. However, it's important to note that disabling some cookies may affect website functionality.

• Contact

  If you have questions or concerns about cookies or our Privacy Policy, please contact us at biuro@plastmet.net.

VI. Purposes and Legal Basis for Processing Personal Data

We process personal data for various purposes and on various legal bases, which we describe below:

Processing of data within the website

Provision of online services. We process your data to provide electronic services, including the provision of specific functionalities and content on the website. The legal basis for processing data in this case is the necessity for the performance of a contract and the provision of electronic services (Article 6(1)(b) of the GDPR).

• Marketing. Your personal data is used for marketing purposes. Based on cookie consent, if provided by you, we can customize content to your preferences and expectations. Using this technology, we profile our users, which means analyzing and assessing which content may be of interest to you and presenting relevant advertisements on our website. If you have given separate consent for marketing communication, we will also send you specific commercial information about Plastmet's products and services (e.g., newsletters, information about new products, attractive promotions), including content tailored to your preferences. The legal basis for marketing activities is Plastmet's legitimate interest (in accordance with Article 6(1)(f) of the GDPR).

• Analysis and statistics, as well as quality of service research. Your personal data is used for analytical and statistical purposes, which include analyzing the activities of visitors to our website and their preferences regarding available features and content. To assess the quality of services provided by Plastmet, we may also use your contact details to collect information about the level of satisfaction with our services, such as by sending satisfaction surveys or displaying them. By processing personal data for these purposes, we aim to continuously improve the quality of services provided by us, which constitutes our legitimate interest (in accordance with Article 6(1)(f) of the GDPR).
• Defense against claims. In cases where justified, we process your personal data to establish, investigate, or defend against claims, such as claims arising from improper provision of services available on our platform. The legal basis for processing personal data in these circumstances remains our legitimate interest (in accordance with Article 6(1)(f) of the GDPR).
• Security and smooth operation of the website. User activity on the website is recorded in system logs, which is a function of special computer software designed to maintain chronological records containing information about events and operations related to the information system used to provide services by Plastmet. Data collected in the logs is processed for technical and administrative purposes, necessary to ensure the security of the website and the information systems processing your personal data. Additionally, they are used for analytical and statistical purposes, contributing to the efficient functioning of the website. The legal basis for processing personal data is our legitimate interest in ensuring your safe and efficient use of our website (in accordance with Article 6(1)(f) of the GDPR).

Processing of data related to correspondence and telephone contacts

Correspondence and telephone conversations. Your personal data, which is provided through the contact form available on our website, during email or traditional correspondence, and during telephone conversations, are processed to enable and maintain proper communication. We process this data to accept orders, conclude contracts, respond to inquiries, and provide information that you have expressed a desire to receive (e.g., information provided in the contact form). The legal basis for processing personal data is our legitimate interest in ensuring effective communication with Plastmet on all matters of interest to you (in accordance with Article 6(1)(f) of the GDPR) or the necessity to process personal data to enter into or perform a contract with Plastmet (in accordance with Article 6(1)(b) of the GDPR).

VII. Necessity of Providing Data

Website forms

In the case of contact forms provided as part of the service, providing your personal data is voluntary but necessary to process your request.

We also make an effort to provide you with relevant information about which personal data is mandatory and which may be provided additionally. We provide this information in the form of appropriate markings within the service (e.g., stars next to specific fields in the contact form).

Consequences of not providing personal data

In situations where providing personal data is necessary for the provision of services and proper correspondence, failure to provide the required personal data may prevent us from providing the service or conducting correspondence.

VIII. Data Retention Periods

The period for which we retain your personal data depends on the type of service provided and the purpose of processing.

In general, we process your personal data for the duration of service provision, the duration of a contract, or order fulfillment, until the withdrawal of your consent or the effective objection to the processing of personal data, if processing is based on our legitimate interests. As for monitoring, the storage period for recordings does not exceed 3 months. In the case of correspondence, we retain its content for a period of 3 months to a year unless we enter into cooperation with you based on an agreement. If you are job applicants, data provided as part of the recruitment process is stored for the duration of the recruitment, unless you consent to the inclusion of your data in future recruitment processes. The storage period of cookie files can be found in our Cookie Policy.

At Plastmet, we have developed and implemented detailed policies regarding the processing of personal data, taking into account the necessity of a specific data retention period. Our data retention policy takes into account the data processing periods arising from both tax and accounting regulations, as well as the limitation periods for any claims or our legitimate interests related to the need for correspondence archiving.

For detailed information regarding the periods for which we process specific categories of personal data, please contact us as described in the CONTACT section.

IX. Data Recipients

Your personal data may be disclosed and transferred to external entities, including, in particular, suppliers responsible for the technical support of IT systems, marketing agencies that support us in promoting our brand, as well as entities providing legal, accounting, training, servicing, postal, analytical, and advisory services.

Your personal data may also be transferred to entities affiliated with the Administrator.

X. Your Rights

In connection with the processing of your personal data, you have the right to access your data and the possibility to request their rectification, erasure, or restriction of processing, as well as the right to data portability.

If we process your personal data in connection with our legitimate interests and for marketing purposes, you also have the right to object to such processing.

If you have given consent for the processing of personal data for a specific purpose, you have the right to withdraw it at any time. Withdrawal of consent will not affect the lawfulness of data processing carried out based on consent before its withdrawal.

In the event of any suspicions related to the processing of your personal data, you have the right to lodge a complaint with the competent supervisory authority for data protection. Currently, the competent authority is the President of the Office for Personal Data Protection. More information on this topic can be found on the office's website: link to the Office for Personal Data Protection website.

XI. Transfer of Data Outside the EEA

The level of personal data protection outside the European Economic Area (EEA) may differ from the standards resulting from EU law. In the case of Plastmet, the general rule is not to transfer personal data outside the EEA. However, Plastmet may transfer personal data outside the EEA only in situations where it is necessary due to the nature of cooperation and provided that an adequate level of data protection is ensured, in particular through:

• cooperation with entities processing personal data in countries for which an appropriate decision of the European Commission has been issued;
• the use of standard contractual clauses issued by the European Commission;
• other legally permissible methods allowed by the law, including the GDPR.

At any time, you have the possibility to obtain information and copies of the appropriate protection measures applied in connection with the transfer of personal data outside the EEA. To do this, please contact us as indicated in the contact section.

XII. Personal Data Security

Plastmet attaches great importance to the security of your personal data. To achieve this, we regularly conduct a risk analysis to ensure that processed personal data is subject to protective measures that provide access only to authorized persons and only to the extent necessary to perform their duties. Additionally, we ensure that all operations on personal data are recorded and carried out only by authorized employees and associates of Plastmet. Our IT systems used for data processing are designed to ensure their availability, integrity, and confidentiality.

We have also taken all necessary actions to ensure that all our subcontractors and associates adhere to appropriate security measures whenever they process personal data on behalf of Plastmet.

XIII. Privacy Policy Changes

The Privacy Policy is continually reviewed and updated as needed. We will inform you of any changes on the website at www.plastmet.net.